Field Quality Control Specialist (Metro Manila)

Join Skyro, a mission-driven team dedicated to making financial services more accessible for millions of Filipinos. As a Field Quality Control Specialist, you will play a pivotal role in ensuring the highest standards of quality and compliance in our operations. Based in Metro Manila, you will be at the forefront of our efforts to maintain exceptional standards in our field operations.

In this role, you will conduct regular site visits to assess the quality of our services and ensure adherence to our strict compliance protocols. Using tools like Google Maps and SurveyMonkey, you will gather data and provide actionable insights to improve our operations. With 3-5 years of experience in quality control or a related field, you will leverage your expertise to drive continuous improvement and ensure customer satisfaction.

This is an exciting opportunity to be part of a growing company that values innovation, integrity, and excellence. If you are passionate about quality assurance and compliance, and ready to make a tangible impact, we invite you to apply for this role.

📋 Tanggung Jawab Pekerjaan

• Conduct regular site visits to assess the quality of our services and ensure adherence to compliance protocols.
• Use Google Maps and SurveyMonkey to gather data and provide actionable insights for improvement.
• Collaborate with field teams to address quality issues and implement corrective actions.
• Monitor and report on key performance indicators (KPIs) to ensure operational excellence.
• Ensure all field operations comply with regulatory requirements and internal policies.
• Provide training and guidance to field staff on quality standards and best practices.
• Analyze data to identify trends and areas for improvement in our services.
• Maintain detailed records of all quality control activities and inspections.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Quality Control, Business Administration, or a related field.
• 3-5 years of experience in quality control, compliance, or a related field.
• Strong knowledge of quality control principles and methodologies.
• Proficiency in using Google Maps and SurveyMonkey for data collection and analysis.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Familiarity with financial services and compliance regulations is a plus.
• Valid driver's license and reliable transportation.

🛠️ Keahlian

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